KayuElok - Teak with Style | FAQs
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Frequently Asked Questions :

Frequently Asked Questions :

1. What is Kayu Elok?

Name of Kayu Elok comes from Javanese language, means beautiful wood.

We are registered company based in Semarang and Jepara, Indonesia which provides both indoor and outdoor furniture also decoration made from plantation teak and recycled teak. Due to customers demand, we also provide products with main material made from Suar wood, copper and bamboo.

 

2. How to order?

Send us an email with product’s name and we will send you all product details, term and conditions.

 

3. What is your minimum order quantity?

Our MOQ is 10 CBM, we want to support your business from the smallest and later to the biggest of you. We bring same level of quality and professionalism into our business.

 

4.  How long is your production time?

For items made from recycled teak or recycled wood and decoration items, it will take around 30 – 45 days for 20′ or 40 container

For items made from plantation teak or other new wood, it will take around 45 – 60 days for 20′ or 40′ container.

 

5. Is it possible to make custom-made order?

Yes, if you have your own design, please send it to us and we will make 3D drawings and send them back to you for confirmation. Or you can email us to describe what you need and we will translate it into our 3D drawings.

 

6. What about your product quality?

We will ensure you will receive your order in good quality by checking products consistency and MC tests.

 

7. We have different questions about your product details other than written above. How can I reach you?

We will be happy to assist you by email to info@kayuelok.com or for faster response through WhatsApp on +6281326662255.

 

8. Why most of your items in your website don’t show any dimension?
It’s our privacy policy not to show the dimension, but we will give you complete details along with your inquiry.